1. SUBSCRIPTIONS AND BILLING
GEO Studio plans are subscriptions billed in advance — monthly or annually, per website — in Indian Rupees (INR) through Razorpay. Supported payment methods include UPI, credit and debit cards, and netbanking. A GST tax invoice is generated for every successful payment and is available from Settings → Invoices.
2. FREE TRIAL
New accounts include a 3-day free trial. No payment method is required to start it, and nothing is charged when it ends — access simply pauses until you choose a plan. Your data (crawls, scores, rankings and history) is retained.
3. CANCELLATION
You can cancel your subscription at any time from Settings → Billing. Cancellation stops future renewals immediately; there are no cancellation fees. You retain full access to your plan until the end of the period you have already paid for, after which access pauses.
Auto-pay mandates created through Razorpay are cancelled when you cancel your subscription.
4. REFUNDS
Payments for GEO Studio subscriptions are non-refundable. We do not provide refunds or credits for partial subscription periods, unused quota (scans, sweeps, fixes or prompts), downgrades, or periods where the service was not used. This is why we offer a free scan and a free trial before any payment: so you can evaluate the product fully before subscribing.
5. FAILED, DUPLICATE OR ERRONEOUS CHARGES
If a payment fails but is debited, is charged twice, or is charged in error, contact us at help@geostudio.app within 7 days of the transaction with the payment reference. Verified duplicate or erroneous charges are reversed in full to the original payment method, typically within 5–7 business days of confirmation, subject to Razorpay and your bank's processing times.
6. PLAN CHANGES
Upgrades take effect immediately: the new plan's limits apply from the moment payment succeeds, for a fresh billing period. We do not pro-rate or refund the remainder of the previous plan's period. Downgrades take effect from your next billing cycle.
7. SERVICE DISCONTINUATION
If we permanently discontinue GEO Studio or materially remove paid functionality during your subscription period, we will refund the unused portion of prepaid fees on a pro-rata basis — the one exception to Section 4.
8. CONTACT
Questions about billing, cancellation or this policy: help@geostudio.app. We respond within 2 business days. This policy should be read together with our Terms & Conditions and Privacy Policy.